Vision Care Crossroads

Dr.Hsu and his staff were professional and friendly. The doctor knew the answer to all my questions. I especially loved his humor. It was one of my best doctor visits ever.

I competed my eye exam with Dr. Liaw. It was the best eye exam experience I’ve ever had. Every staff I interact with was very professional, gentle and informative. There was no wait time from the moment I entered the door to complete my exam. I was able to get the comprehensive eye exam done within 30 mins. Amazing team!

Exceptional care, service and expertise. My 12 year-old daughter has more severe myopia so we were referred from our Seattle eye doctor to Dr. Lee for specialty Ortho-K lenses. My daughter also suffered a corneal bacterial infection from fresh water swimming and Dr. Lee jumped on it and helped get us care on the weekend so there were no long term issues. She cares so much and is a kind person also. She has a baby and told me she would be willing to come in on a weekend when my daughter had her eye infection if I could not get in elsewhere. They go above and beyond. Worth the drive for us. Also highly recommend ortho-K lenses!

I had an excellent experience at Vision Care Crossroads. The office was efficient, welcoming, and well-run from start to finish. Dr. Jessica Liaw was outstanding—thorough, knowledgeable, and genuinely attentive. She took the time to explain everything clearly and made the exam feel unhurried and comfortable. Highly recommend this clinic and Dr. Liaw to anyone looking for top-tier eye care.

This team went ABOVE and BEYOND to help me on a Friday afternoon to get me in (when they were clearly busy), get me diagnosed with a torn retina, and found 3 different appts with a specialist until they got one that night. They were so incredibly helpful and nice. I recommend them highly! ❤️❤️❤️❤️

Both of my children started using ortho-k lenses. Dr. Minha Lee was professional and kind, providing great support throughout the process. We came here through a friend’s recommendation, and I would strongly recommend her to anyone else looking for the same. My children’s daytime vision has improved significantly, and we are very satisfied.

I went here for a regular eyesight checkup, and was helped by Dr Jessica Liaw. Overall, I felt that Dr Liaw was very professional through the checkup, giving good explanation of what was going on with my eyesight and prescription, and answering my questions with a good amount of care and consideration. Notably, when I asked about moments when I felt my eyesight was sometimes worse than what my prescription suggested, she looked over my cornea scans again, and was able to share that my tear film was thinner than usual, and gave good steps to help with that. To me, this was great, since I had brought this up to another optometrist before, and Dr Liaw's explanation was the first time I was given this particular diagnosis, and following her steps (basically, trying more eye drops from certain brands in those cases) was pretty effective in taking care of my issue. Overall, I'd definitely recommend Vision Care Crossroads for vision care needs in the Seattle East Side.

We had a great experience with Dr. Liaw. She is very kind and patient in treating my elderly mom's dry eye issues. We felt very comfortable throughout the visit, and she is a doctor we truly trust.

Dr. Hsu is so warm. It's a joy to see him every time. The staff is kind and knowledgeable. We moved out of the area and now drive 45 min to this office. Will never go anywhere else! Front row parking. Would recommend this office!